Report a Concern
If you or someone you know has experienced or witnessed any form of bullying, harassment, discrimination, gender-based violence, hate or have a safeguarding concern or terror related concern you can report it using this site.
Who can report?
- Students
- Staff
- Visitors
- Members of the public
- Employers
You can report if you:
- Experienced unacceptable behaviour.
- Witnessed an incident.
- Are reporting on behalf of someone else (with their knowledge).
Incidents can be reported no matter where they happened — on campus, placements, workplace, or elsewhere.
Report Monitoring
- Mon - Thu: 9 a.m. - 4:30 p.m.
- Fri: 9 a.m. - 4 p.m.
Closed on bank holidays and during University closures (e.g. Christmas).
Confidentiality & Anonymity
Reports are kept confidential within relevant University departments and information is only shared externally if required by law. Decide how you'd like to report:
With your contact details
- An Adviser will contact you within 3 working days.
- This is not a formal complaint - just an opportunity to explore support and options.
Anonymously
- We cannot contact you or provide support.
- Your report helps us understand issues and take action but does not start disciplinary or complaints processes.
- Please include all relevant details, as we cannot request more information.
- You may submit another report later with your contact details if you change your mind.
Need support?
If you'd like more support, please reach out to the relevant team directly.
Students
Email or call Student Services (Mon - Thu 9 a.m. - 4:30 p.m., Fri 9 a.m. - 4 p.m.). Access further information via the Student Portal (login required).
Staff
Contact HR: hrms.enquiries@chester.ac.uk or call 01244 512047.
The Employee Assistance Programme (EAP) is available 24/7.
Visitors & Others
Contact Student Services during office hours on 01244 511550 or studentservices@chester.ac.uk.
When you're ready, use the button below to submit your report.
Report a Concern